VRHP Certificates: Introducing the Newly Redesigned Online Certificate Programs
VRMA and VRHP are proud to announce the newly redesigned Certified Vacation Rental Housekeeper (CVRH) and Certified Vacation Rental Inspector (CVRI) certificate programs. Previously paper and pencil exams, the redesigned programs are now interactive certificate programs.
VRMA and VRHP are here for help provide resources to the community during these challenging time. Both the CVRH and CVRI programs are available to members for $99 and $299 for non-members. Once purchased, candidates have six months from date of purchase to complete the program.
Interested in purchasing the VRHP Certificates in bulk? Contact us to learn more.
Please note that certification courses need to be purchased on the profile of the intended user and should not be purchased on one’s account with the intent to transfer it to a different user. If you have further questions, please reach out to certificate@vrma.org
Certified Vacation Rental Housekeeper Program
The CVRH program is the premiere designation for short term rental front line housekeepers. Program content includes detailed information for housekeepers who are responsible for property maintenance every day. The program is divided into fifteen online modules which address all aspects of the housekeeping profession, as follows:
- Section 1: Welcome and Introduction
- Section 2: Guest Services
- Section 3: Safety
- Section 4: Service Standards
- Section 5: Standard Property Appearance
- Section 6: Housekeeping Kit
- Section 7: Bedbugs
- Section 8: Follow the Wall
- Section 9: The Cleaning Process
- Section 10: Microbes
- Section 11: Eyes of the Maintenance Department
- Section 12: Grills
- Section 13: Accountability
- Section 14: Policies and Procedures
- Section 15: Continuing Education
To complete the program, candidates will complete all fifteen online modules, followed by an assessment at the end of the program to assess the knowledge and skills learned in the videos. Candidates must also complete knowledge checks at the end of each module before moving onto the next module.
Certified Vacation Rental Inspector Program
The Certified Vacation Rental Inspector (CVRI) certification program is designed specifically for short term rental inspectors. Program content includes detailed information for inspectors who are responsible for navigating through different inspection environments and scenarios. The program is divided into thirteen online modules which address all aspects of the vacation rental inspection process.
Section 1: Welcome: Start Here
- Welcome
- Owner Linen
- Loading the Tote, Bin, or Vehicle
Section 2: Managing the Workload
- Teamwork
- Biohazard Cleanup Kit
- Managing Workload
Section 3: Core Inspection
- Inspector Prepper
- Minor Maintenance
- Workers Comp Form
Section 4: Feedback and Communication
- Sharpening the Saw
- Feedback
- Communication
- Ending and Credits
Candidates must complete all thirteen online modules, followed by the assessment at the end of the program to assess the knowledge and skills in order to earn the certificate.
The CVRI program is available to members for $99 and $299 for non-members. Once purchased, candidates have six months from date of purchase to complete the program.
Certified Vacation Rental Housekeeper Professional (CVRHP) Program
As a manager of your team of housekeepers, you are responsible for the success and failures of the housekeeping department. You responsibilities include but are not limited to: Keeping current on the best housekeeping practices; foster a culture that encourages professional growth; read and make critical business based on data and rate sheets; ensure the health and safety of your housekeepers; and portray a gold standard of housekeeping cleaning and inspection.
This course goes over all these factors and more to prepare you and your team for success. This course consists of 29 videos in total that must be completed in order.
Section 1: Welcome Back
- Welcome Back
- Feedback and Improvement
- Selecting Software
- Data
Section 2: Establishing Relationships
- Relationships with Other Managers
- Taking Care of Your People
- Working with Subcontractors
- Creating an In-House Training Program
Section 3: Professional improvement
- Continuous Improvement
- Housekeeping Building Blocks
- Safety
- Managing a Remote Workplace
- Outstanding Customer Service
Section 4: Worksheet Demos
- Housekeeping Supplies Worksheet Demo
- Guest Amenity Worksheet Demo
- Piece Rate Worksheet Demo
- Guest Departure Fee Worksheet Demo
- Budget Track Worksheet Demo
- Piece Rate Overtime Worksheet Demo
Section 5: Property Inspections
- Understanding Cleaning Products
- Service Evaluations
- Follow The Wall
- Inspections
- Owner Inspections
Section 6: Bringing It All Together
- It All Comes Together
- Forecasting
- Specialty Tools
- Daily Tracking
- One More Thing
This course is designed for housekeeping managers, executive housekeepers, or directors of housekeeping. Passing this course will set you up to be a confident and effective decision maker in the housekeeping space.
The CVRHP program is available to members for $129 and $229 for non-members. Once purchased, candidates have six months from date of purchase to complete the program.
Versiones en español de los Programas de Certificado VRHP
De Certificación Para las Amas de Casa de de Vacaciones (CVRH)
El programa de certificación para las amas de casa de alquiler de vacaciones (CVRH) es la designación de estreno para amas de casa de primera línea de alquiler a corto plazo. Anteriormente un examen de papel y lápiz, la certificación CVRH rediseñada es ahora un programa de certificado interactivo en línea.
El contenido del programa incluye información detallada para las amas de casa que son responsables del mantenimiento de la propiedad todos los días. El programa se divide en quince módulos en línea que abordan todos los aspectos de la profesión de limpieza.
- Lección 01: Bienvenidos
- Lección 02: Servicios De Invitado
- Lección 03: La Seguridad
- Lección 04: Estándares de Servicio
- Lección 05: La Apariencia de Propiedad Estándar
- Lección 06: Un Kit De Limpieza
- Lección 07: Chinches
- Lección 08: Seguir La Pared
- Lección 09: El Proceso De Limpieza
- Lección 10: Microbios
- Lección 11: Los Ojos La Departamento De Mantenimiento
- Lección 12: Parrillas
- Lección 13: Responsabilidad
- Lección 14: Policias Y Procedimientos
- Lección 15: Education Continua
- COVID-19 Apéndice
Los candidatos deben completar los quince módulos en línea, seguidos de la evaluación al final del programa para evaluar los conocimientos y habilidades con el fin de obtener el certificado.
Inspector de Alquiler de Vacaciones Certificado (CVRI) Programa de Certificado
El programa de certificación de Inspector de Alquiler Vacacional Certificado es la designación de estreno para inspectores de alquiler a corto plazo. La certificación CVRI es un programa de certificado interactivo en línea.
El contenido del programa incluye información detallada para los inspectores que son responsables de navegar a través de diferentes entornos y escenarios de inspección. El programa se divide en trece módulos en línea que abordan todos los aspectos de la Inspección de Alquiler Vacacional.
Sección 1: Bienvenido: Comience Aquí
- Bienvenidos
- Ropa de Propietario
- Cargar el Tote, el Contenedor o el Vehículo
Sección 2: Administrar la Carga de Trabajo
- Trabajo en Equipo
- Kit de fluidos corporales
- Administrar la Carga de Trabajo
Sección 3: Inspección Central
- Inspector Prepper
- Mantenimiento Menor
- Formulario de Compensación para Trabajadores
Sección 4: Retroalimentación y Comunicación
- Afilando la sierra
- Retroalimentación
- Comunicación
- Final y Créditos
Candidatos deben completar los trece módulos en línea, seguidos de la evaluación al final del programa para evaluar los conocimientos y habilidades con el fin de obtener el certificado.